Please contact your representative for assistance. You are also welcome to contact the insurer directly (contact details included below).
Remember to report all motor vehicle accidents to the SAPS within 24 hours of the event. Similarly, any crime related incident (e.g. theft) must be reported to the SAPS as soon as possible.
All claims / events / incidents that can lead to a claim must be reported to the insurer within 30 days of such an event / incident.